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Position: Manager Customer Research
£55,000 6k Car allowance plus Benefits including:-
• Matched Pension Contribution
• Full financial support for MBA or relevant professional qualifications.
• Full Relocation package
• Sector: Industrial Automation
• Location: Commutable from Birmingham
Our Client is a Global engineered products and solutions company.
Their success to date has been through the appointments of key personnel who mirror their commitment for excellence in the marketplace.
They boast state of the art facilities in terms of Engineering, Design and Manufacturing.
The Role
Reporting to the VP Strategic Planning and working in the Strategic Marketing team,
The Customer Research Manager will develop and carry out customer and market research plans providing in-house capabilities for designing, fielding, analyzing and reporting market research projects for new products & services globally
Take ownership of all qualitative studies with and quantitative studies with business-to-business customers and end-users of the comanys products and services.
Utilize the organisation’s market research resources globally, including teams in USA, Philippines, and China
Recommend and manage external market research vendors, as needed
Assist with industry studies and innovation initiatives
The Person
Graduate with specialism in Market Research, or a focus on Marketing, Business Analysis, Research Design, and/or Statistics
Relevant work experience in a custom (not exclusively syndicated) market research role; with experience in both qualitative and quantitative research methods. Business-to-business, and durables market research experience is an advantage
An undergraduate degree or work experience in engineering/technology is preferred, but not required
Strong project management experience with ability to coordinate projects across multiple international locations and languages
Proven ability to consult with internal clients to determine project objectives, design appropriate methodology, and manage resources and timelines for many projects at once
Experience in developing and implementing new processes and capabilities
Experienced in Outlook, SharePoint, PowerPoint, Word, Excel, and data analysis software
Strong leadership and interpersonal skills
Excellent oral and written communication skills
Occasional international travel will require a passport and ability to obtain visas
Ability and desire to work with people of diverse cultures
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